These Terms of Service govern your use of Questwego's website, communications, and procurement-related inquiry channels. By accessing or using this website, you agree to these Terms.
Clear terms for a professional procurement experience
Agreement to These Terms
Welcome to Questwego
These Terms of Service apply to your access to and use of questwego.com and any related inquiry forms, quote request tools, communications, and website content made available by Questwego.
Your Acceptance
By using this website, submitting an inquiry, requesting a quote, or communicating with Questwego through any channel linked from the website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the website.
About Questwego
Questwego is a global, U.S.-based procurement and sourcing company serving clients in Nigeria, Ghana, South Africa, Kenya, Ethiopia, Rwanda, and across Africa. This website provides information about Questwego's sourcing and procurement support services and offers users a way to submit inquiries and quote requests.
Any sourcing engagement, transaction, or service relationship may be subject to additional written terms, quotations, purchase terms, or separate agreements beyond this website.
Permitted Use of the Website
Permitted Activities
Learn about Questwego's services and capabilities
Submit legitimate procurement-related inquiries
Request quotes and communicate in good faith
Prohibited Activities
Harming, interfering with, or attempting unauthorized access to the website
Misrepresenting your identity or submitting false information
Using the website for spam, abuse, or unlawful conduct
You may use this website only for lawful purposes and in a manner fully consistent with these Terms.
Product Information and Availability
Questwego provides sourcing and procurement support across a broad range of categories, but content on this website does not constitute a guarantee that any specific product, asset, supplier, specification, condition, quantity, or delivery timeline is available at any given time.
Market Availability
Sourcing outcomes depend on real-time supplier responsiveness and market conditions.
Logistics Realities
Delivery timelines are subject to destination requirements and logistical constraints.
Commercial Terms
All supply opportunities are subject to review and confirmation through the procurement process.
Website Content Is Informational Only
General Information Only
All website content is provided for general informational purposes only. Descriptions of categories, markets, industries, or solutions do not constitute a binding offer, guaranteed sourcing outcome, or final commercial commitment.
How Binding Arrangements Are Formed
Submitting a quote request does not create a binding contract or obligate Questwego to source or deliver any item. Any binding commercial arrangement must be established through a separate written confirmation, quotation, invoice, or purchase agreement issued by Questwego.
Your Responsibilities
If you submit an inquiry or quote request, you are responsible for ensuring the information you provide is accurate, complete, and submitted in good faith.
Provide Accurate Information
Include product details, specifications, quantity, condition preference, timeline, and delivery location.
Review Communications Carefully
Examine all quotations, commercial documents, and sourcing communications before acting on them.
Verify Compliance Requirements
Ensure your import, regulatory, and operational requirements are considered before entering any procurement arrangement.
Intellectual Property and Website Content
What Questwego Owns
All content on this website — including text, branding, layout, graphics, logos, visuals, design elements, and original written materials — is owned by Questwego or used with permission and is protected by applicable intellectual property laws.
Permitted and Prohibited Use
You may view, download, or print website content for legitimate business reference only. You may not reproduce, modify, republish, distribute, exploit, or create derivative works from website content without Questwego's prior written permission.
Third-Party Content and Links
External Links
The website may contain links to third-party websites, platforms, and communication tools provided for user convenience.
No Control or Responsibility
Questwego does not control and is not responsible for the content, availability, practices, or terms of those third-party services.
Your Discretion
Your use of any third-party site or service is at your own discretion and subject to that third party's own terms and policies.
Disclaimers
The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Questwego disclaims warranties of any kind, whether express or implied.
No Warranty of Accuracy
Questwego does not warrant that website content will always be complete, current, or suitable for a specific business purpose.
No Warranty of Availability
Questwego does not warrant that the website will always be available, uninterrupted, error-free, or secure.
No Implied Warranties
Disclaimers include merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.
Limitation of Liability
Scope of Limitation
To the fullest extent permitted by law, Questwego will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website, inability to use the website, or reliance on website content.
Website Purpose
Questwego's website is a communication and information platform. It is not a substitute for formal procurement documentation, technical verification, legal review, or independent business judgment.
Cross-Border Procurement and Compliance
Questwego supports cross-border sourcing and procurement activity. Users understand that any actual transaction may involve regulatory, customs, shipping, import, export, sanctions, technical, safety, or destination-specific requirements depending on the goods, suppliers, and markets involved.
Important: Nothing on this website should be interpreted as legal, regulatory, customs, tax, or compliance advice. Clients are responsible for obtaining appropriate professional advice and ensuring their intended purchase, import, use, or resale complies with all applicable laws and requirements.
Updates to These Terms
01
Terms Are Updated
Questwego may update these Terms of Service from time to time to reflect changes in the website, business operations, legal requirements, or service model.
02
Posted on the Website
Updated Terms become effective when posted on the website, unless otherwise stated at the time of posting.
03
Continued Use = Acceptance
Your continued use of the website after updated Terms are posted constitutes your acceptance of those updated Terms.
Governing Law and Contact Information
Governing Law
These Terms will be governed by and interpreted in accordance with the laws specified by Questwego in its final legal setup and website footer or legal notice.
Contact Questwego
If you have questions about these Terms of Service, you may contact Questwego through the contact details listed on the website.
Business Contact Details
Legal business name
Business email address
Phone number
Mailing address (if applicable)
Final details to be added upon completion of legal setup.
Questions About These Terms?
If you need clarification regarding website use, procurement inquiries, or service-related communication through questwego.com, Questwego is ready to assist. Reach out directly for guidance or to begin a procurement discussion.
This Privacy Policy explains how Questwego collects, uses, stores, and protects information obtained through questwego.com and related communications.
Clear privacy practices for a professional procurement platform
Our Approach to Privacy
Clarity and Professionalism
Questwego values clarity, professionalism, and responsible handling of information. This Privacy Policy explains the types of information we may collect, how we may use it, and the choices available to users.
Accurate and Transparent
Questwego aims to describe its privacy practices clearly and accurately. In alignment with FTC guidance, privacy promises are designed to match actual business practices — no more, no less.
Information We May Collect
Depending on how you interact with Questwego, we may collect the following types of information when you submit forms, request quotes, contact us, or otherwise interact with the website:
Name and company name
Email address and phone number
Country, market location, and industry
Product and sourcing requirements
Technical specifications and delivery destination
Messages, attachments, and supporting documents
Browser type, device information, pages visited
Time spent on pages and referring sources
IP address and similar analytics data
How We Use Information
Respond to Inquiries
We use your information to respond to quote requests, review procurement requirements, and communicate about sourcing opportunities and next steps.
Improve Operations
Information helps us improve website functionality, user experience, service quality, and support security, fraud prevention, and business operations.
Legal Compliance
We may use information to comply with applicable legal, regulatory, or contractual obligations as required by law.
How We May Share Information
Questwego does not describe itself as selling personal information. We may, however, share information where reasonably necessary to operate the business and respond to your request.
Technology Providers
Website hosting, email, messaging, form, analytics, or security service providers.
Operational Partners
Logistics, sourcing, supplier, or operational partners relevant to a procurement discussion.
Legal and Regulatory
Legal, compliance, or professional advisers, and authorities where disclosure is required by law.
If Questwego's data-sharing practices change in a way that triggers additional legal obligations, this policy will be updated to reflect that clearly.
Cookies, Analytics, and Website Data
What We May Collect
Questwego may use cookies, pixels, analytics tools, or similar technologies to collect: IP address, browser type, device information, pages viewed, time spent on pages, and referring sources.
Why We Use These Tools
These technologies help us understand website traffic, improve performance, evaluate engagement, and support site functionality. Users can often manage cookies through browser settings, though disabling some technologies may affect website functionality.
Data Security
Questwego takes reasonable steps to protect information against unauthorized access, disclosure, alteration, misuse, or destruction. Security measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information and the business.
In alignment with FTC guidance, Questwego aims to provide reasonable security for sensitive information and to build data security into its operations from the ground up.
How Long We Keep Information
01
Operational Need
Information is retained as long as reasonably necessary to respond to inquiries and support sourcing discussions.
02
Legal Obligations
We retain records as required to comply with legal obligations, resolve disputes, and protect business interests.
03
Service Continuity
Retention periods vary based on the nature of information, the business relationship, and applicable legal or operational requirements.
Your Choices
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding the personal information Questwego holds about you. These may include requesting access, correction, deletion, or additional details about how information is handled.
How to Exercise Your Rights
Users may contact Questwego using the details provided on the website to make privacy-related inquiries. California law grants certain privacy rights to covered consumers and requires covered businesses to explain how those rights can be exercised.
Children's Privacy
Business Use Only
Questwego's website is intended for business and professional use. It is not directed to children, and Questwego does not knowingly collect personal information from children through this website.
If We Become Aware
If Questwego becomes aware that personal information from a child has been submitted through the website inconsistently with applicable law, it may take steps to delete that information promptly.
Third-Party Services and External Links
The website may contain links to third-party websites, communication tools, or platforms. Questwego is not responsible for the privacy, content, or practices of third-party services.
User Responsibility: Always review the privacy policies of any third-party services before sharing information through their systems. Questwego cannot control or be held responsible for third-party data handling practices.
Changes to This Privacy Policy
01
Policy Is Updated
Questwego may update this Privacy Policy from time to time to reflect changes in website practices, operational processes, legal obligations, or service providers.
02
Posted with Revised Date
Updated versions will be posted on the website with a revised effective date where appropriate.
03
Accuracy Maintained
Any significant change in collection, use, or sharing will be reviewed and described accurately to ensure the policy reflects actual business practices.
Contact Us About Privacy
Privacy Questions
If you have questions about this Privacy Policy or about how Questwego handles information, contact Questwego using the business contact details listed on the website.
Contact Details
Business email address
Phone number
Mailing address (if applicable)
Privacy contact email (if separate)
Final details to be added upon completion of legal setup.
Questions About Privacy or Data Use?
Questwego is committed to clear communication and responsible handling of information. Contact us if you need more detail about this Privacy Policy or about submitting procurement-related information through questwego.com.
Questwego helps businesses, institutions, contractors, project owners, and industrial buyers across Africa source new and used parts, equipment, heavy duty vehicles, heavy machinery, medical systems, electrical supply, and specialized materials from trusted suppliers in the United States and beyond.